Please note that KILROY Online Support and Ticket change is closed during Easter Holidays, 17-21 April. For urgent matters during Easter we kindly ask you to contact the airline you are travelling with directly.
If you would like to change dates on a ticket with original departure during Easter you will need to contact us in time, before 16th of April, or we will most likely not be able to change it in time. You can also contact the airline directly.
We are sorry for the inconvenience.
You can change the travel date on most tickets, and route changes are also often possible. Change of travel date or route is always dependent on availability.
We normally need your request minimum 72 hours before your original departure date. If you send your request during weekends the deadline is 96 hours prior to departure.
- Fill out the request form below for making either a date or a route change
- For the ticket change service KILROY will charge a fee of EUR 50. If we are not able to change your ticket, the amount will be transferred back to your account. Depending on the airline and conditions of the ticket you are holding, KILROY may have to collect an extra airline fee after receiving your request. We will inform you by mail if this is the case.
- If seats are available within the requested time frame, your ticket will be changed and your original KILROY reservation will be cancelled automatically. You will receive a confirmation by email, with your new booking. If seats are only available for an extra airline fee, we will ask for your acceptance and payment by email prior to making the change
IMPORTANT: THIS IS A REQUEST FOR A CHANGE - NOT THE ACTUAL CHANGE. UNTIL YOU HEAR FROM US YOUR EXISTING TICKET IS STILL VALID.